Process & Tools Analyst:
Mission
Act as tools administrator (access management, management enablement and support, maintenance, data quality & integrity…) Maintain systems integrations to promote best practices and seamless processes Actively troubleshoot issues within our Information System and coordinate with different stakeholders to ensure timely resolution Work with end-users to provide best practices and tips on tool usage including training, documentation, and support as necessary Develop a solid understanding of the department-specific business processes and work with the business to design and implement new processes.